Refund/Return Policy

🔄 Refund & Return Policy

 

 

 

 

We want you to love your purchase from Savvy Tops and Hats. If something isn’t right, we’re here to help.

Returns

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unworn or unused
  • With tags attached
  • In the original packaging
  • Accompanied by a receipt or proof of purchase

To start a return, please contact us at:

📧 support@savvytopsandhats.com

If your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You can always reach out to us with any return questions at the email above.

Damages & Issues

Please inspect your order as soon as it arrives.

Contact us immediately if your item is:

  • Defective
  • Damaged
  • Incorrect

We will evaluate the issue promptly and make it right.

Exceptions / Non-Returnable Items

Some items cannot be returned, including:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized products
  • Personal care items (beauty or hygiene products)
  • Hazardous materials, flammable liquids, or gases

If you’re unsure about the eligibility of a specific item, please contact us.

Please note:

We cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to receive the item you want is to:

  1. Return the item you have
  2. Once your return is accepted, place a new purchase for the replacement item

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